FAQs

Frequently Asked Questions

  • 1. What makes GOSHOPTOME products unique?

    1. What makes GOSHOPTOME products unique?


    We carefully curate high-quality, innovative cat products, from interactive toys to smart grooming tools, ensuring your cat’s happiness and well-being.

  • 2. How long does shipping take?

    2. How long does shipping take?


    Shipping typically takes 5-10 business days, depending on your location. You’ll receive a tracking number once your order is dispatched.

  • 3. Do you offer returns or exchanges?

    3. Do you offer returns or exchanges?


    Yes! We have a hassle-free 30-day return policy. If you're not satisfied with your purchase, contact us for a return or exchange.

  • 4. Are your products safe for all cats?

    4. Are your products safe for all cats?


    Absolutely! Our products are designed with pet safety in mind, using non-toxic, durable materials suitable for cats of all ages.

  • 5. How can I contact customer support?

    5. How can I contact customer support?


    You can reach us via email or our contact form, and our support team will respond within 24 hours.